LoveID Q&A

You keep asking us about LoveID – and we’re here to answer. We’ve compiled answers to the most frequently asked questions we receive so you can better understand how LoveID works and why this year’s festival cannot do without it.

Yes, LoveID registration is required. Without it, you cannot purchase a ticket or receive one by forwarding.

Yes, you can buy a ticket for someone else and securely forward it to them. In the first waves of presales, you can buy a maximum of 4 tickets per LoveID. In the upcoming waves of pre-sale the quantity will be unlimited. If you want to forward a ticket, all you need is the recipient’s email address—but the recipient must also have their own LoveID registered. The ticket will be removed from your LoveID account and a new one will be created in the recipient’s LoveID account. In other words, without LoveID, you cannot buy a ticket or obtain one by forwarding it. The whole process is quick, simple, and, above all, secure for all parties.

The ticket is linked to the user’s LoveID. You can also buy a ticket for someone else and forward it to them (the recipient must also create their own LoveID, see question above). If you want to forward the ticket, all you need is the recipient’s email address, but the recipient must also have a registered LoveID. The ticket will be removed from your account and a new one will be created in the recipient’s LoveID account. In other words, without a LoveID, you cannot buy a ticket or obtain one by forwarding it. The whole process is quick, simple, and, above all, secure for all parties.

This option will be available. Tickets can also be purchased via the Benefit Plus program or by invoice, but only in later waves of presale. Despite the increase, the first waves of tickets are still limited in capacity and are intended for those who registered the fastest. Payment via Benefit Plus or invoice tends to be more time-consuming than traditional card payments, which is why we do not allow it at this stage—we want to ensure that everyone has a fair and immediate opportunity to purchase tickets.

The official resale option will be announced soon. Until then, tickets can be forwarded via LoveID.

Accredited festival participants (winners, guests, etc.) will receive an email with a link to their ticket, which they can activate in their LoveID (they have to register and create their LoveID account). Even if you get a ticket for free, you must be registered with LoveID – your ticket will be added to your LoveID. You cannot enter the festival without LoveID.